Isn't this just more screen time?
It's meant to turn screen time that teaches nothing into screen time that does. You set the limit per session, and audio-only mode lets children learn without looking at the screen.
What does "adapts to my child" mean?
New words are taught in several ways. The next day, Wikapop checks which words were kept and which way taught them, and uses the ways that work better for your child more often, while still trying the others now and then.
What happens if I cancel the yearly plan?
Write to us within 30 days of your first yearly payment (your confirmation shows the exact date). We refund CHF 129.10, however much you used the app, and stop the renewal: you pay CHF 19.90 for the first month of use. Your access continues until day 30. After 30 days, cancelling stops the renewal and your access continues until the end of the paid year.
Does the 31 December date shorten my 30 days?
No. Join by 31 December 2026, 23:59 Swiss time, and you keep your full 30 days, even into January.
Which languages does it support?
Children and parents can learn English, French or German, whichever of the three is new to them. The app itself is in English, French and German. More languages will follow after the pilot.
How do we sign in?
Create your family account, choose monthly or yearly, and start right away. Next time, log in on wikapop.app. Add Wikapop to the home screen of your phone or tablet and it stays signed in.
What happens to our data?
Your family's data is stored on AWS in Zurich. Children's names are replaced with placeholders before anything goes to an AI.
Lessons and the reading of school-list photos use an OpenAI model on Microsoft Azure in Sweden (EU). Spoken answers are checked by Microsoft Azure in Switzerland. None of these services may use your data to train their models. Voice recordings are not kept once checked, and school-list photos are deleted once the words have been read.
How long do you keep our data?
As long as you are subscribed. We delete everything 30 days after your subscription ends. Want it deleted sooner? Write to hello@wikapop.com and it is done within 7 days.
Who is behind Wikapop?
MindtheGap Sàrl, Avenue Ernest-Hentsch 4, 1207 Geneva, Switzerland (CHE-398.557.351). For help, write to hello@wikapop.com: we reply within 2 working days.